Is this a pack and move of existing sauna? *

Yes

Is this a new installation, repair, or diagnostic check (survey)? *

Install

Repair

Survey

Has the sauna been delivered yet? *

Yes

What is your anticipated delivery date?

Zip code of installation address *

Model Number *

Installation Cost

Will our crew need to move packages/pieces up any stairs? *

Yes

How many stairs are involved? (please include landings as a stair in your count) *

Please provide details about any tight corners, narrow hallways, or other obstacles.

We offer an additional service to remove boxes/pallet/packing materials leftover from your product. Do you want us to provide debris removal? *

Yes (+...)

Is the area of choice set up for correct power requirements? *

Yes

Show us around! Please upload clear photos of the path to the final delivery area, any obstacles along the way, and the space where the unit will be installed.

Drag files here or browse

Upload up to 10 photos showcasing the sauna, packaging, and any potential obstacles or tight spaces. A 360-degree view helps us ensure a smooth and efficient installation. Feel free to include images of staircases, corners, and the installation space. Your photos set the stage for success! Accepted file types are JPG/JPEG.

Is your product under warranty? *

Yes

Have you reached out to SunHome to troubleshoot what is needed for repair? *

Yes

We can't wait to get your sauna in tip top shape

Please reach out to Sunlighten Customer Care to begin process

Have your replacement parts arrived? *

Yes

What is your anticipated parts delivery date?

Zip code of repair address *

Model Number *

Repair Cost

We offer an additional service to remove boxes/pallet/packing materials leftover from your product. Do you want us to provide debris removal? *

Yes (+$100.00)

We can perform a diagnostic check to identify issues for a future repair. Please provide the details below to get a quote and order a survey visit.

Zip code of survey address *

Model Number *

Survey Cost

Will you be present on-site for the duration of the service and authorize the work as complete when finished? *

Yes

Alternate Contact

Please provide the contact information for a representative (18 or older) who will be on-site for the duration of our visit.

Name *

Relationship *

Email *

Phone *

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