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Privacy Policy

Effective Date: 2/14/2025 

At Pure Install, we respect and value the privacy of our customers and visitors. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from book.pureinstall.com (the “Site”). 

1. Information We Collect 

We collect personal information from you when you visit our Site, fill out a contact form, or make a purchase through our online store. The types of information we may collect include: 

  • Personal Identification Information: Name, email address, mailing address, phone number, and other relevant details you provide to us. 
  • Order Information: Information regarding the products you purchase through our Site, including product details and payment data. 
  • Payment Information: When you make a purchase, payment information is processed securely via Stripe. We do not store your payment details (such as credit card numbers) on our servers. Payment data is processed through Stripe’s secure payment system. 

2. How We Use Your Information 

We use the information we collect for the following purposes: 

  • To process transactions: Your order details are used to complete your purchase and deliver the products you request. 
  • To improve customer service: We use your information to better respond to your customer service inquiries and support needs. 
  • To send periodic emails: We may send you information about your order or other products and services. You can opt out of these communications at any time. 

3. How We Protect Your Information 

We take reasonable precautions to protect your personal information. When you submit sensitive information (such as payment details) through our Site, that information is encrypted using SSL (Secure Sockets Layer) technology. However, no data transmission over the internet can be guaranteed to be 100% secure, so we cannot ensure absolute security. 

4. Payment Security 

We use Stripe to process payments on our Site. Stripe is a trusted and secure payment processing platform that adheres to strict security standards (including PCI-DSS compliance) to protect your payment information. We do not store or process payment card information directly on our servers. 

For more information about how Stripe handles your data, please visit their Privacy Policy. 

5. Sharing Your Information 

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following situations: 

  • With service providers: We may share your information with trusted service providers who help us operate the Site, process payments, and fulfill orders (e.g., installation/assembly/repair providers, payment processors like Stripe). 
  • For legal compliance: We may disclose your information if required by law, regulation, or legal process. 

6. Your Rights and Choices 

You have the following rights concerning your personal information: 

  • Access: You can request access to the personal information we hold about you. 
  • Correction: You can update or correct your information by contacting us. 
  • Deletion: You can request that we delete your personal information, subject to certain limitations (e.g., when we need to retain your data for legal or business purposes). 
  • Opt-Out: If you no longer wish to receive emails, you can opt out by following the unsubscribe link at the bottom of our emails. 

7. Cookies 

We use cookies to enhance your browsing experience and to track site usage for analytics purposes. Cookies are small data files stored on your device. You can control cookies through your browser settings and choose to disable them, though this may affect your ability to use some features of the Site. 

8. Third-Party Links 

Occasionally, we may include links to third-party websites (such as those of our partners, payment providers, or affiliates). These third-party sites have their own privacy policies, and we are not responsible for the content or practices of those websites. Please review their privacy policies before submitting any personal data. 

9. Changes to This Privacy Policy 

We may update this Privacy Policy periodically to reflect changes in our practices, services, or for other operational, legal, or regulatory reasons. When we make changes, we will update the “Effective Date” at the top of this page. 

10. Contact Us 

If you have any questions about this Privacy Policy or the information we collect, please contact us at: 

  • Phone: 866.902.7768 
  • Address: 101B Domorah Dr Montgomeryville, PA 18936 

Acknowledgment 

By using our Site, you acknowledge that you have read and understand this Privacy Policy. Your continued use of the Site signifies your acceptance of this policy.